Shipping policy

At our jewellery website, we strive to provide our customers with the best possible shopping experience, including fast and reliable shipping. Our shipping policy is designed to ensure that your jewellery arrives safely and quickly, so you can start enjoying your new purchase as soon as possible.

Shipping Options and Rates: We offer a variety of shipping options to meet your needs. Our standard shipping is free on all orders above £100 and within the UK. We also offer expedited shipping options for an additional fee. Shipping rates for international orders vary based on location and order size.

Processing Time: We aim to process and ship orders within 1-3 business days. However, processing time may vary depending on the availability of the product and the volume of orders we receive.

Shipping Time: Once your order has been processed and shipped, the estimated delivery time depends on the shipping method selected during checkout. Standard shipping within the UK typically takes 2-5 business days. Expedited shipping options are available for faster delivery. International shipping times vary based on location and may take up to 2-4 weeks.

Order Tracking: Once your order has been shipped, we will provide you with a tracking number so you can track your package and stay updated on its delivery status.

Shipping Address: Please ensure that the shipping address you provide during checkout is correct and accurate. We are not responsible for orders shipped to incorrect or undeliverable addresses.

Order Cancellation: If you need to cancel your order, please contact us as soon as possible. If your order has not yet been processed and shipped, we will do our best to accommodate your cancellation request.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us. We are always here to help and provide you with the best possible shopping experience.